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Critical Touchpoint Areas to Coach Your Team
By Matt Gruhn In the research I conducted as part of the writing process for ANCHORING. The 9 Leadership Disciplines That Redefine Dealership Success, I identified four critical touchpoints that emerged as coaching priorities that you, as a dealership leader, must consistently reinforce. Coaching, in the broader sense, does not mean that your job is to fix everything at once. Coaching means focusing on the moments that matter most to your businesses success, the ones that sha
Matt Gruhn
3 hours ago9 min read
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